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Flow chart is useful as it shows:

As seen in Six Sigma methodology, the role of a leader has been transformed and updated in quality management to be that of a(an)

1. Z = (Mean – LSL) / standard deviation: this formula is used to calculate Sigma level of which data type

The following are all members of a project selection group EXCEPT:

Which of the following activities are  value-added?

A business system is

Y = f (X)  - In this equation Y is

Which of the following tools should be used when a team is generating and prioritizing a list of options that include highly controversial issues?

Penmanship Inc. produces high quality pencils for a select group of customers. Within each production cycle of 10,000 pencils, there are two types of defects that can occur at the following rates: wrong dimensions (80 defects) and faulty eraser (45 defects). What is the Defects per Unit (DPU) measurement of this process?

The variation seen by the customer could come from:

Project scope can be limited by the following factors EXCEPT:

Six Sigma can be?

The variation that occurs due to the factors which cannot be removed are called:

A Manager plans to test the performance of workers before and after training. Which of the following hypothesis tests should be used to determine whether the training actually improved the workers’ performance?

Customers, as defined in a Six Sigma project can be:

The Key Performance Indicator “Productivity” most closely matches which one of the following:

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

A _______ is one who would authorize the launch of the project and provide resources to work on the project.

The Main output of the Measure phase is

Process Width can be _____________ Specification Width

Data being used in the initial set-up of a process are assumed to have a normal distribution. If the nominal (target) is set at the center of the distribution, and the specification limits are set at ±3s from the center, then the Cpk is equal to

Which of the following is most important in evaluating and understanding design intent?

In 5 M’s : this is not a M

Within each production cycle of 20,000 chairs, there are two types of defects that can occur at the following rates: wrong dimensions (240 defects) and loose bolts (100 defects). If the defects can occur only once in each item, what is the Defects per Million Opportunities (DPMO) measurement of this process?

A Six Sigma project objective must be SMART. The acronym SMART stands for:

If DEFECTS are reducing, then VARIATIONS are:

Business professional are interested in collecting data that can be used to predict future sales or customers’ behavior. Parameters are characteristics of a _______ while statistics are characteristics of a ________.

All are sources of  VOC, Except:

Wilma is a Black Belt practitioner tasked with providing a document that prioritizes process which provides justification for a project. What definition and prioritization tool can be used?

Jason’s team is launching a new support service network for their cellular phone customers. As the leader, Jason coordinates all functions of the launch and has sufficient managerial autonomy to make independent decisions. Jason is considered the:

Green Belt projects are more suitable for processes that span ___________ functional areas, while Black Belt projects are more suitable for processes that span _______________ functional areas.

In SMART goal statement , ‘A’ refers to

What two metrics in manufacturing are used to calculate cost of process flows?

The primary factor in the successful implementation of six sigma is to have

The person responsible for the overall success of the Six Sigma program within a company is:

1. Process is performing at sigma level of six if the difference between mean and specification limits

If the Sigma level for a process is calculated as 4, the corresponding value of CP is _______________

A bell shaped curve can have same mean and different standard deviations

The term Six Sigma was coined by

Which project management tool can be used to identify the critical path?

In SIPOC diagram, C stands for

1. Filling Loan Application (Yield = 100% ) ---  Completeness  Of  Application (Yield = 92.5%) ---- Entering Applicationdata (Yield =  0%) ----- Customer Creditcheck (Yield = 94.4%).Find FTY =?

When Data is put in order of Size (n): 1 2 2 2 3 9 10 30: Median =?

In “Define’ phase, which tool highlights the time of project completion.

James is a Black Belt practitioner in a medium-sized organization. He engages in continuous assessment of projects and their potential impact on the organization’s financial well-being. The cost of defects on an organization’s finances is also referred to as:

In Define Phase, we will identify which one of the given

Process input and output variables can be displayed using:

A Black Belt practitioner is asked to facilitate a series of workshops in an organization. She notices that a few participants in the workshop are dominating the discussion. To provide leadership in this group setting, the practitioner must:

When the Value of  σ  reduces, the Bell Shape of the curve

The ratio of tolerance width to inherent variability width in the process is known as:

The person responsible for leading a project and solve problems is:

All of the following are phases in the Six sigma DMAIC model except which?

Variation  of  Specific circumstance and do not occur in the normal scheme of actions are called as:

_____________of the values line within ± 2σ from the mean,

Outputs of Define Phase is

The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process , you can systematically figure out how to eliminate them :

Six months after the work of a contractor ends, a consumer’s roof collapses. This is an example of a(an):

In quality control, the famous business adage, if it can’t be ____________, then it can’t be managed

Total Area under the Normal Distribution Curve is

______________ is reactive while-----------  is proactive

The purpose of using control charts is to

Standard deviation is the measure of :

Which of the following is defined as continuous, incremental improvement?

Which is the best software to conduct statistical data analysis:

1. DPU =?

The Six Sigma approach we would use to improve an existing process is called _________ and the approach we would use for designing new processes is called ______________

One of the Key element in a  Project charter is

Which two elements of the project charter are more closely related:

Specification Width Should be ____________ Process Width

Which of the following control charts is most appropriate for monitoring the number of defects on different sample sizes?

Six Sigma is a

Out of the given statements, Which one is not True

Weldman Industries conducts a survey which shows that their average production cycle time is 128 minutes with a sampling error of 3 seconds. What does a sampling error result from?

To find Sigma Level for Attribute Data, the value of   Z_ST can be